1. Introduction
At RentHunter, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website https://renthunter.nl and its services.
We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws in the European Union.
2. What Data We Collect
We collect the following types of personal data:
– Via Facebook Login:
– Name
– Email address
– Profile picture
– Via traditional sign-up forms:
– Full name
– Email address
– Password (hashed and encrypted)
– Automatically collected:
– IP address
– Browser/device information
– Cookies and usage data (via Google Analytics)
3. Why We Process Your Data (Legal Basis)
We process your data under the following legal bases:
– Consent (Article 6(1)(a) GDPR): When you voluntarily connect via Facebook or accept cookies.
– Contract performance (Article 6(1)(b)): To provide and maintain access to the RentHunter platform.
– Legitimate interest (Article 6(1)(f)): To improve our service, perform analytics, and ensure platform security.
– Legal obligation (Article 6(1)(c)): When required by law.
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4. How We Use Your Data
We use the information we collect to:
– Authenticate users (e.g., via Facebook Login)
– Send email updates and newsletters (via Brevo)
– Analyze user behavior and improve functionality (via Google Analytics)
– Manage payments (via Stripe)
– Store user data securely (via MongoDB Atlas
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6. Data Transfers Outside the EU
Some of our service providers (e.g., Google, Stripe, MongoDB) may store data outside the EU. In such cases, we rely on:
– Standard Contractual Clauses (SCCs) approved by the European Commission
– Appropriate technical and organizational safeguards
7. Data Retention
We retain your personal data for as long as necessary to:
– Fulfill the purposes outlined in this policy
– Comply with legal obligations
– Resolve disputes
– Enforce agreements
Inactive accounts and their data may be deleted after 24 months of inactivity.
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8. Your Rights
Under GDPR, you have the right to:
– Access your data
– Correct or update your data
– Request deletion of your data
– Object to or restrict certain processing
– Withdraw consent at any time (where applicable)
– File a complaint with your local data protection authority
To exercise your rights, contact us at: admin@renthunter.nl
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9. Data Security
We use industry-standard security measures to protect your data, including:
– HTTPS encryption
– Secure password storage (hashed and salted)
– Restricted access to user data
– Regular audits and monitoring
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10. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal data from anyone under this age.
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11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
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12. Contact Us
For any questions or requests related to this policy, please contact:
Email: admin@renthunter.nl
Company: RentHunter LIMITED
Country: Ireland
Would you like me to generate a **cookie policy** too, or should I prep a **short French version** for your footer or consent popup?
1. Legal Framework for the Processing of Personal Data RentHunter is a company dedicated to developing, producing, and distributing software. The following legal frameworks apply to RentHunter’s business activities:
2. Description of Personal Data RentHunter may process your personal data because you use RentHunter’s services and/or because you have provided your personal data to RentHunter. RentHunter may process the following personal data: your first and last name, your address details, your company name, your company address, your company registration number (KvK), your date of birth, your gender, your telephone number, your email address, your payment details, your IP address, maximum rent price, any housing preferences, and the condition of the desired property.
3. Purposes of Processing Personal Data Your personal data will only be processed on a lawful basis and for specific, explicit, and legitimate purposes. RentHunter may process your personal data for the following purposes: entering into and performing an agreement with you, facilitating payments, keeping you informed about the progress of the agreement, optimizing RentHunter’s services/business activities, and maintaining the relationship with you (as a customer).
4. Retention Period of Personal Data RentHunter will not retain your personal data for longer than strictly necessary to achieve the purposes for which your personal data were initially collected (see Article 3). Your personal data will not be retained for more than 10 years (based on the period specified by the Tax and Customs Administration for retaining records).
5. Processing Personal Data with Third Parties RentHunter will only provide personal data to third parties when it is necessary for the performance of our agreement with you or to comply with a legal obligation. RentHunter may provide your personal data to a payment processor (Stripe) to facilitate payment for the purchased services or to marketing platforms for the execution of the agreement with you.
6. Marketing Activities As part of its marketing activities, RentHunter keeps general visitor data of its website visitors. In this context, the IP address of your computer and the time of data retrieval, sent by a visitor’s browser, may be recorded. These data can be used for statistical analysis of website visits and click behavior and are anonymized as much as possible.
7. Processing Personal Data of Minors RentHunter processes the personal data of minors (individuals under the age of 16) only if written consent has been provided by a parent, guardian, or legal representative. However, RentHunter cannot verify whether a visitor is 17 years or older. RentHunter therefore advises parents, guardians, or legal representatives to be involved in their children’s online activities to prevent the collection of their children’s personal data without parental consent.
8. Security of Personal Data RentHunter handles your personal data with care and treats it confidentially: your personal data are only processed by individuals with a confidentiality obligation and only for the purpose for which the personal data were collected. RentHunter also ensures appropriate security measures to protect personal data. RentHunter protects the entrusted personal data using technical and administrative security measures to minimize the risk of loss, misuse, unauthorized access, disclosure, and alteration of personal data. This includes firewalls, data encryption, and physical and administrative access controls to data and servers. If you believe that data has been misused, you can contact RentHunter (see Article 13 for contact information).
9. Rights of Data Subjects RentHunter respects all your rights as a data subject. The data subject is the natural person to whom the processed or to be processed personal data relates. The GDPR aims to provide the best possible protection to data subjects in the processing of their personal data. To ensure this protection and fair processing of personal data, the GDPR grants the data subject several rights that they can exercise or invoke against the data controller (in this case, RentHunter). The data subject has the right to information about the processing of their personal data, the right to access their personal data, the right to correction, rectification, or completion of any incorrect personal data, the right to erasure of personal data (“the right to be forgotten”), the right to restriction of the processing of their personal data, the right to object to the processing of their personal data, the right to data portability, the right not to be subject to automated decision-making, and the right to object to the processing of personal data. You can request to exercise any of the above-mentioned rights by sending an email to: contact@renthunter.nl. RentHunter will respond to your request as soon as possible, but in any case within 2 weeks.
10. Cookies RentHunter uses cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone during your first visit to this website. RentHunter uses cookies solely for technical functionality. During your initial visit to the website, RentHunter informed you about the use of these cookies and requested your consent to place them.
10.1 Third-Party Cookies Third parties, such as Google, may advertise on RentHunter’s website or use other services, and in some cases, these third parties may place cookies. RentHunter cannot influence these cookies. 10.2 Analytics Cookies To collect statistics on the use and visits to the website, RentHunter uses analytics services. These data are analyzed by the provider of these analytics services, and the results are provided to RentHunter. This allows RentHunter to gain insights into how the website is used and, if necessary, make adjustments to the website and/or its products. If required by law, the analytics service may provide this information to third parties.
10.3 Tracking Cookies RentHunter’s website uses third-party cookies based on your browsing behavior to offer personalized offers. A cookie with a unique number is placed on your device via the website. These cookies allow your device to be recognized when you visit another website within the same advertising network after visiting RentHunter’s website. This enables RentHunter to display advertisements on that other website. The resulting profile is not linked to your name, address, email address, etc., but is used solely to tailor ads to your profile to make them as relevant as possible to you.
10.4 Functional Cookies Functional cookies ensure that the website functions properly and that user preferences are remembered (e.g., the language in which a visitor wants to read the website). Functional cookies are also used to ensure the proper functioning of the website and to optimize it.
10.5 Opting Out of Cookies You can opt out of cookies by configuring your internet browser not to store cookies. Additionally, you can delete all previously stored information through your browser’s settings. Please note that refusing and deleting cookies may result in certain parts of the website not functioning properly. Refusing and deleting cookies only affect the computer and browser on which you perform these actions. If you use multiple devices and/or browsers, you should perform the aforementioned actions on each device and/or browser.
Article 11. Amendment of Privacy Disclaimer RentHunter reserves the right to amend this Privacy Disclaimer. Changes will be published on RentHunter’s website: https://renthunter.nl.
Article 12. Questions and/or Complaints If you have any questions and/or complaints about the processing of your personal data, you can contact RentHunter directly. In addition to the right to complain with RentHunter, you also have the right to complain with the supervisory authority for privacy protection: the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), P.O. Box 93374, 2509 AJ The Hague, Netherlands, +31 (0)70-888 5000.
Article 13. Contact Details for RentHunter Company Name: RENTHUNTER LIMITED Address: Pod 2, The Old Station House, 15a Main Street, Blackrock, DUBLIN, Ireland, A94T8P8 Email: support@renthunter.nl Website: https://renthunter.nl Privacy Policy RentHunter – November 6, 2024
This section supplements our main privacy policy and applies specifically to the RentHunter mobile application.
The RentHunter mobile app may collect the following categories of personal data, depending on how you use the app:
Category | Examples | Used For | Shared With |
---|---|---|---|
Identifiers | Advertising ID (GAID/IDFA), device ID, push notification token | Analytics, fraud prevention, engagement | Google Analytics, Sentry |
Contact Information | Name, email address (during sign-up) | Account setup, user support | Brevo (email), MongoDB |
Usage Data | Interactions, app screens visited, session duration | Product improvement, crash diagnostics | Google Analytics, Sentry |
Device Info | Device model, OS version, language, IP address | Technical operations | Sentry, Firebase |
Financial Data | Tokenized payment method via Stripe | Payment processing | Stripe |
We do not collect sensitive data like health or biometric information.
Data Type | Retention Period | Encryption |
---|---|---|
Analytics & logs | 26 months | Encrypted in transit |
Push tokens | Until app uninstall or logout | Encrypted in transit |
Account data | Until deletion request or inactivity > 24 months | Encrypted at rest |
Payments | 10 years (legal compliance) | Handled by Stripe |
All transmissions are secured with TLS 1.2+.
Some anonymized data is shared with third-party SDKs and service providers:
Google Analytics (usage data, crash events)
Sentry (crash and error reporting)
Stripe (secure payment processing)
Firebase Cloud Messaging (push notifications)
These providers are under data protection agreements with us.
You can:
Request access, correction or deletion of your data by contacting: support@renthunter.nl
Delete your account and all related data directly in the app under Settings → Delete Account
Disable analytics or tracking in the app settings (where applicable)
RentHunter may use Apple’s IDFA to deliver personalized experiences or analytics.
We fully comply with Apple’s App Tracking Transparency (ATT) framework.
Users will be prompted for consent before any tracking. You may revoke consent in Settings > Privacy > Tracking.
If you use an Android device:
You can opt out of ad personalization in device settings (Settings → Google → Ads → Opt out of Ads Personalization).
The app does not currently use third-party advertising SDKs, but if this changes, you will be notified and given the option to opt out.
The RentHunter mobile app is not intended for children under the age of 13. We do not knowingly collect data from users under 13. If we become aware of such data, we will delete it.
This app complies with:
Google Play Data Safety Section requirements (effective July 2022+, revised 2025)
Apple App Store Privacy Nutrition Label and Privacy Manifest requirements (2025)
GDPR and applicable international laws on data protection
Please refer to the main Privacy Policy for general policies related to data protection, data transfers, and security practices.
Cette section complète notre politique générale de confidentialité et s’applique exclusivement à l’application mobile RentHunter, disponible sur Android et iOS.
Lors de l’utilisation de l’application, nous collectons automatiquement ou via interaction utilisateur les données suivantes :
Nom, prénom
Adresse e-mail
Photo de profil (si connexion via Google/Apple)
Numéro de téléphone
Adresse postale
Préférences de logement (ville, budget, type de logement, dates d’entrée, statut, revenu)
Identifiants de compte utilisateur (adresse e-mail ou ID fourni par Google/Apple)
ID publicitaire (GAID/IDFA)
Informations sur l’appareil (modèle, OS, langue, IP)
Localisation approximative (déduite de l’IP)
Données d’usage de l’application (clics, écrans visités, durée de session)
Logs de plantage (via Sentry)
Token de notification push
Historique des messages envoyés via l’application (ex. : messages envoyés à des propriétaires ou gestionnaires de logement)
Ces messages peuvent être stockés temporairement pour assurer leur bon envoi, la modération, ou la sécurité.
Catégorie | Exemple(s) | Utilisation principale | Partage avec des tiers | Durée de conservation |
---|---|---|---|---|
Identifiants | ID utilisateur, IDFA, GAID | Connexion, suivi de l’activité, analytique | Google Analytics, Sentry | 26 mois |
Données personnelles | Nom, e-mail, téléphone, préférences logement | Création de compte, alertes logement, support client | Brevo, MongoDB | Jusqu’à suppression du compte |
Localisation approximative | Adresse IP | Filtrage des annonces, statistiques | Aucun partage | 12 mois |
Contenus utilisateur | Messages envoyés | Communication, historique utilisateur, modération | Non partagés sans consentement | Jusqu’à suppression ou 12 mois |
Paiements (si applicable) | Token Stripe, logs transactionnels | Gestion des abonnements | Stripe | 10 ans (exigences légales) |
Données techniques | Modèle d’appareil, OS, langue | Fonctionnement technique, débogage | Sentry, Firebase | 26 mois |
L’application permet la connexion via :
Google Sign-In : nous recevons votre nom, e-mail, photo et un identifiant unique
Apple Sign-In : nous recevons un identifiant unique et l’e-mail que vous avez accepté de partager
Ces données sont utilisées uniquement pour :
Créer ou lier votre compte RentHunter
Préremplir votre profil utilisateur
Sécuriser l’accès à votre compte
Aucun mot de passe de Google ou Apple ne nous est transmis
Ces connexions respectent les politiques de Google OAuth et Apple Sign-In.
Sur iOS, l’application respecte le cadre ATT (App Tracking Transparency). Vous êtes invité à donner ou refuser votre consentement à l’utilisation de l’IDFA.
Sur Android, vous pouvez désactiver la personnalisation des annonces via les réglages (Paramètres > Google > Annonces).
Aucune donnée n’est collectée sans votre consentement si requis par la plateforme.
Vous pouvez à tout moment :
🗑 Supprimer votre compte et vos données dans l’app (Paramètres > Supprimer mon compte)
✉️ Demander l’accès, la correction ou la suppression de vos données via support@renthunter.nl
🔒 Gérer vos autorisations (notification, localisation, tracking) dans les réglages de votre appareil
L’application n’est pas destinée aux enfants de moins de 13 ans. Nous ne collectons pas sciemment de données concernant des mineurs. Si nous en avons connaissance, les données seront immédiatement supprimées.
Google Play Store (Data Safety Section)
✔ Toutes les catégories de données collectées sont documentées
✔ Chiffrement en transit (TLS 1.2+)
✔ Mécanisme de suppression des données utilisateur via l’application
✔ Pas de collecte sans consentement pour les données sensibles
✔ Localisation approximative et messages déclarés dans la Play Console (cf. votre fichier)
Apple App Store (Privacy Nutrition Label)
✔ Données classées par type : Identifiants, Contact Info, Usage Data, etc.
✔ ATT respecté pour IDFA
✔ Stockage, usage et conservation expliqués par catégorie
✔ Champs “linked to user” et “used for tracking” déclarés en cohérence