Tempted by cheap listings on Rentola, but unsure if it’s too good to be true? With a flood of reviews online and some unsettling feedback, it’s fair to ask: Is Rentola.nl legit or a scam in disguise? In this honest Rentola review, we’ll walk you through how the platform works, real user experiences, and what to do if you’ve already signed up, including how to cancel a Rentola subscription.
✨ What is Rentola?
Rentola is an online rental platform that claims to simplify finding housing in cities like Amsterdam, Groningen, and Rotterdam. But behind its sleek interface, many users are asking: Is Rentola trustworthy? This 2025 Rentola review digs into real feedback, potential red flags, and how to unsubscribe, delete your Rentola account, or avoid getting charged unexpectedly.
🏠 How does Rentola work?
Rentola operates across Europe and promotes itself as a fast, affordable tool to find rentals. But there’s a catch: you’ll need a Rentola subscription to contact landlords. Here’s what to expect:
| Feature | Free Plan | Premium Subscription |
|---|---|---|
| Search listings | ✅ Yes | ✅ Yes |
| View contact info | ❌ No | ✅ Yes |
| Receive notifications | ✅ Limited | ✅ Real-time |
⚠️ Trustpilot: why Rentola gets a 1.7 rating
As of July 2025, Rentola.nl holds a shocking 1.7 out of 5 rating on Trustpilot — and for good reason. Here’s what verified users have said:
🧾 Common complaints:
- Charges after the €1 trial — even when cancelled
- Difficulty finding your account to unsubscribe
- No phone number to reach customer support
- Users receiving debt collection notices after cancelling
- Described as “pure scam” or “malafide company” by Dutch users
🗨️ “I paid €1 for a trial, cancelled after 4 days, and still got billed €39 the next month. Now they’re threatening me with a debt collector. What kind of company is this?”
🗨️ “Cancelled 3 months ago, they still withdraw €29.99 every month. Total scammers.”
🗨️ “No login possible. No phone. I couldn’t even find a way to unsubscribe!”
✅ A few users praised Rentola’s customer service flexibility, but they’re the exception, not the rule.
🧠 Did you know? : Rentola operates in over 20 countries across Europe, but despite its wide reach, it has some of the lowest customer ratings, with a Trustpilot score of just 1.7 out of 5 in 2025.
📩 How to cancel your Rentola subscription
Cancelling your Rentola subscription should be easy, but users say it’s often the opposite.
Steps to cancel (if you can access your account):
- Sign in to your Rentola account.
- Go to “My Subscription” or settings.
- Click “Cancel Subscription” or “Unsubscribe”.
- Watch for confirmation emails, this is your proof.
Problem: Many users report they couldn’t log back in after cancelling their trial, and no clear cancellation link was available.
What if you can’t log in?
- Contact Rentola customer service by email.
- Keep all correspondence for your records.
💡 Tips : If can’t login and Rentola is not responding. Inform your bank to block future payments or reverse charges (many users recommend this step)
🛡️ Is Rentola legit or a scam?
Let’s break it down honestly:
- ✅ Legit business entity? Yes, Rentola is real and operates across Europe.
- ❌ Legit experience? Often not. Users report deceptive tactics and shady billing.
Summary:
| Factor | Verdict |
|---|---|
| Trusted in NL? | ❌ Mostly negative reviews |
| Subscription model? | ⚠️ Confusing & aggressive |
| Customer support? | ❌ Limited, email only |
| Listings quality? | 🤷 Often duplicates |
| Safety & security? | ❌ Questionable billing |
So, is Rentola legit? Technically yes — but it may not be reliable or safe for many users, especially in the Netherlands.
🌍 Rentola in the Netherlands: city-by-city look
You’ll find Rentola listings in major Dutch cities. But as reviews suggest, using a more transparent platform like Kamernet, Funda or Renthunter.nl might be safer.
In Amsterdam, the rental market is one of the most competitive in the Netherlands. Rentola does list a wide variety of apartments in the city, but many users warn to be cautious of listings that seem too good to be true, they often are. Prices that look unusually low may just be bait behind the subscription paywall, and sometimes the listings are outdated or duplicated from other sources.
Moving north to Groningen, a student-heavy city, Rentola appears to be a popular platform among young renters. However, this is also where many of the negative Rentola reviews originate. Users from Groningen frequently report issues related to the €1 trial subscription, such as being unexpectedly charged full amounts, difficulty cancelling, or not being able to access their account to unsubscribe properly.
In Rotterdam, Rentola showcases a large number of listings ranging from student rooms to modern apartments. While that seems promising at first glance, many renters claim that these same apartments can be found on free platforms without needing a paid subscription. This raises concerns about whether Rentola offers any unique value compared to more transparent alternatives.
✉️ Rentola contact and account help
One of the biggest issues Rentola users face is the lack of proper contact options.
Available support:
- No phone number
- Email-based support only (hard to find e-mail)
- No live chat
- Help Center with generic answers
🧾 Rentola vs Renthunter.nl: which is better?
| Feature | Rentola | Renthunter.nl |
|---|---|---|
| Aggregates multiple sites? | ❌ Not clearly | ✅ Yes |
| Verified landlord contact info? | ❓ Not always | ✅ Usually |
| Trusted reviews? | ❌ Mostly negative | ✅ Good reviews |
| Unsubscribe ease? | ❌ Difficult | ✅ Yes |
| Contact with company | ❌ Very hard | ✅ Easy |
🎯 Conclusion: is Rentola worth it?
If you’re asking “is Rentola legit?”, the answer is complex. While it’s a real company, its practices raise major concerns, from shady billing to nearly impossible cancellations.
Final verdict:
- ❌ Avoid if you’re looking for a transparent rental experience
- ✅ Only consider if you’re fully aware of the risks and use disposable payment methods
- 🛑 Don’t trust the €1 trial without reading the fine print
Want a safer alternative? Stick with Renthunter.nl, Kamernet, or Pararius — and always do your research before subscribing to any rental platform.
❓ FAQ: Rentola and what you need to know
Is Rentola safe to use?
Not entirely. Many users experience unexpected charges and billing issues.
Is Rentola a trustworthy rental platform?
Mixed feedback, overwhelmingly negative in the Netherlands.
Why does Rentola seem so cheap?
The €1 trial is a hook. Real contact details require a premium subscription, which auto-renews.
How can I delete my Rentola account?
Log in and use account settings. If that fails, contact customer support by email.
How do I cancel my Rentola subscription?
Via the “My Subscription” tab, or request cancellation via email. Block your bank transactions to Rentola if this doesn’t work.
Is there a Rentola contact number?
No phone number is available publicly.
What do reviews say about Rentola?
Mostly negative on Trustpilot (1.7/5 stars as of July 2025).
How is Rentola’s customer service?
Slow and email-only. No live chat or phone support.
What is Rentola exactly?
A European rental platform offering access to listings for a subscription fee. Common in cities like Groningen, Amsterdam, and Rotterdam.
